We hope that you love all your purchases from Rally Cry. However, we understand that sometimes you may need to return a purchase. Online purchases are eligible for STORE CREDIT ONLY if returned within 10 business days of receiving your order. After this timeframe, your item would not be eligible for return. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. 

Non-returnable items:

  • Any Custom Printed Apparel or Products with a School name, City, Zip Code or Business Name
  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at connect@shoprallycry.com.

Need help?

Contact us at connect@shoprallycry.com for questions related to  and returns.